FAQ's

1. Create an Account


Create an account and follow the instructions on-screen.

The instructions will allow you to order boxes if you need them, as well as order barcodes to be delivered (free).

The barcodes will be delivered next working day.

2. Add boxes on your dashboard


Once you’ve received your barcodes, you can begin logging the boxes you wish to store on our dashboard.

To start, click on ‘Add a Box’ and find the associated barcode that we sent to you. Attach the sticker to the front of the box. Then log the details of the boxes contents on the dashboard. Once you’re happy, click save and move onto the next box. Continue this process for all remaining boxes.

3. Checkout your boxes


Once you’ve logged all boxes you want to store offsite on the dashboard and barcoded each box, the next step is to confirm payment and delivery details by clicking on the ‘Delivery’ button.

We can collect your boxes from next working day onwards.

4. Order them back


So what happens if I need a box back? Well, simply order it back on your dashboard by clicking on ‘My Boxes’ and selecting the relevant box and hitting the ‘Delivery’ button.

Boxes are delivered back to you next working day.

Delivery & Collections


Yes. Our delivery charge is £12.50. Then, for every box handled, we charge £0.80

For example:

If you ordered 4 boxes back, you would be charged £15.70. (12.50 +0.80 +0.80 +0.80 +0.80)

If you ordered 4 boxes back, and had us collect 1 box in one trip, you would be charged £16.50. (12.50 +0.80 +0.80 +0.80 +0.80 +0.80).

To order boxes, click here. You’ll need to create an account, and then follow the steps until prompted for boxes.

Yes we can. If you would like us to destroy some of your boxes please email essential@securedatamgt.com with the barcodes of the boxes you wish to destroy. We will re-confirm this before destroying them, and provide a certificate for secure destruction once they have been destroyed.

Simply login to your account and order a delivery back by clicking on the ‘Delivery/Collection‘ tab. You’ll then be able to select which boxes you would like delivered back to you.

Boxes are delivered back to you the next working day, if ordered before 4.30pm Monday-Friday

We cover the following postcodes:

West London:

W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14, WC1, WC2

East London:

E1, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12, E13, E14 E15, E16 E17, E18, E20, EC1, EC2, EC3, EC4

South East London:

SE1, SE2, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19 SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27, SE28

South West London:

SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20

North London:

N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21, N22

North West London:

NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11

Greater London:

EN5, TW8, BR1, CR0, RM8, DA1, EN1, HA1, TW3, IG1, TW9, RM1, TW1, WD1

Reading:

RG1, RG2, RG12, RG41, RG14, RG42

Swindon:

SN1, SN2, SN3, SN4, SN5, SN6, SN7, SN25, SN26, SN38, SN99

Bristol:

BS35, BS37, BS32, BS36, BS34, BS10, BS11, BS9, BS7, BS6, BS5, BS15, BS30, BS4, BS14, BS13, BS1, BS2, BS3

Oxford:

OX1, OX2, OX3, OX4, OX5, OX29, OX28, OX18, OX7

Gloucestershire:

GL1, GL2, GL3, GL4, GL5, GL6, GL7, GL8, GL9, GL10, GL11, GL12, GL13, GL14, GL15, GL16, GL17, GL18, GL19, GL20, GL50, GL51, GL52, GL53, GL54, GL55, GL56

Tunbridge:

TN1, TN2, TN4

If you haven’t yet created an account, please create one here and follow the steps to receive barcodes.

If you have an account, please click the ‘Order Barcodes’ button on the storage homepage.

Otherwise, just email essential@securedatamgt.com and we will send some barcodes to you for the next working day.

Storage


Absolutely. Our sites are ex-Ministry of Defense facilities, with perimeter fencing, door entry systems, 24/7 CCTV and security.

We do prefer you to use our boxes (triple reinforced cardboard ensures our boxes are built to last). However, we happily accept other archive boxes, sized between 1.1 and 1.6 cubic feet.

In short, no. However we believe there are better practises involved if you have over 100 boxes. Contact us here if you have over 100, and we’ll help streamline your service.

There is no minimum number of boxes you can store.

We’re pretty flexible and have a monthly storage contract, which is unusual in the industry. However, there are a minimum of 3 months storage required.

Our Essential Storage is only for archive boxes. Please contact us here for differing enquiries.

Pricing & Payment


Storing with us costs as little as £15 per month. Comparatively, a 100sq ft self storage room would cost in the region of £250 per month.

Additionally, our online dashboard allows you to manage your inventory correctly with destruction dates, to ensure you comply with the relevant data protection laws, and don’t retain any data longer than necessary.

Payment will recur monthly, using your company card details.

We can provide boxes yes, but at a cost. Each pack of 10 is £34.99.

Unlike most companies in the records management industry, there are no exit-fees with the Essential service.

Other


The first step is to create an account.

We can only collect boxes that have barcodes attached to the side of a box. This ensures a full audit trail of the box, from the first collection.

We do! Please contact us on 0207 940 5050.

Yes we do. Try our Scanning Calculator to estimate how many pages you need scanned, and we can provide a quote.

Please see our terms and conditions.

We have multiple storage facilities, located in London (SE1) and Gloucestershire.

Yes, our service is aligned for suitable legal record storage.

Please download our records retention guide.